❓ Help Guide

Quick tour (2 minutes)

1. Sign in at flashcardpro.app (new? join your school or sign up on your own first). More
2. Pick a deck in Active Deck. If you do not have one yet, tap 📚 Add a deck from the library right under it, or open My Cards to import a CSV file or make your own. More
3. Quiz yourself. Right answers move a card up a box; wrong answers send it back to Box 1. More
4. Learn a little at a time. Use Split Deck to study just part of a big deck, then add more pieces as you get comfortable. More
5. Want to read the answers first? Switch to Study Mode. More

Anywhere in the app you will see small ? circles next to headings. Tap one for a short explanation, and use Read more to jump to that part of this guide. The ❓ Help button at the top of every screen opens this guide on the page for the screen you are looking at.

Signing in, and forgetting your password

Getting an account

• Your school uses FlashcardPro: on the home page tap Join your school, pick your school, then type your name, your school email and a password. There is nothing to verify: you are signed in and studying right away. It is free for you. Your school admin can also add you; if they gave you a password (often your student ID) you can sign in with it straight away at flashcardpro.app/login. Otherwise use Join your school or Forgot password.
• Studying on your own: tap Study on my own, type your name, email and a password, and start studying. Free for 12 months, then $5 a year.
• Passwords need at least 4 characters (school admins need 8). After 5 wrong passwords in a row the account is locked for 10 minutes; wait, or use Forgot password.

Signing in

Go to flashcardpro.app, tap Sign In, and type your email and password. Your decks, boxes, topics, splits and settings are saved to you, so they follow you to any device.

Forgot your password?

1. On the sign-in page tap Forgot password?.
2. Type the email address you signed up with and send the link.
3. Open the email (check the spam folder if you do not see it after a few minutes) and tap the link.
4. Choose a new password, type it twice, and save it. You are signed in.

Signing out

Tap your name at the top and choose Sign out when you share a device. Anything you answered while offline is sent to your profile the next time you sign in online.

How the boxes work

This app uses the Leitner box method, a simple way to remember things for a long time. Every card lives in one of five boxes:

Right answer → the card moves up one box. Wrong answer → the card goes back to Box 1 so you see it again soon. Over time you spend your effort on the cards you find hard.

Install it like an app

• iPhone / iPad (Safari): tap the Share button, then Add to Home Screen.
• iPhone / iPad (Chrome): tap the Share button at the right end of the address bar, then Add to Home Screen (iOS 16.4 or newer).
• Android (Chrome): open the menu (⋮), then Install app or Add to Home screen.
• Computer (Chrome or Edge): click the install icon at the right end of the address bar.

Installed, it opens full screen and works offline. If you ever think you are seeing an old version after an update, close the app and open it again (or refresh the page).

The Study screen

1. Top row: ❓ Help and your name (👤 sam ▾). Tap your name for Appearance, Account, Suggest a feature, Report a problem and Sign out (teachers and school admins also see Share decks with my school).
2. Study / My Cards: switch between studying and managing your decks.
3. Timer: a small chip. Tap the time to choose a length; ▶ Start is always there. More
4. Active Deck: the deck you are studying. Right under it, 📚 Add a deck from the library is a quick link to the library. Order by lists your decks by name, by subject, by grade or by the teacher who shared them. Grade and Teacher only appear when some of your decks have a grade or came from a teacher.
5. Four tabs: Quiz, Study, Split and Style. Quiz · Study · Split · Style
6. Summary line (when you are not on Split): shows what you are working on, for example “Endocrine System · 5 of 14 cards · Multiple choice”. Tap it to change the split.
7. Boxes and Mastered: how many cards are in each box, and the share you have mastered. More

Names at a glance

This guide sometimes uses the full names. On the screen some of them are shortened:

Quiz

On the Quiz tab you are asked one card at a time. Cards from Box 1 come up most often, and cards from Box 5 least often.

Three kinds of questions

Capital letters and extra spaces do not matter when you type an answer. You can also change how every card is asked in Quiz Style.

After you answer

• Correct! The card moves up one box.
• Not quite. The card goes back to Box 1, and a thin pink strip at the bottom of the question card shows the correct answer (and the question) for about ten seconds. The space is always kept free, so nothing jumps around while you read it.

Boxes and Mastery

The five numbers show how many cards are in each box right now. The Mastery Progress bar under them shows the share of cards that have reached Box 5. When every card is in Box 5, you get a celebration!

If you are using a split, the boxes and the bar count only the cards in the pieces you have on, so finishing a piece shows 100%. When that happens, a green 🎉 Piece mastered! message offers ➕ Add the next piece or Next piece only with one tap.

Quiz Style

The Quiz Style tab changes how every card in the deck is asked, without changing the cards or your boxes. Try multiple choice today and typing tomorrow.

Study Mode

Study Mode lets you read the cards with the answers showing, before you quiz yourself. Nothing here counts toward your boxes. Tap Study Mode under the deck picker.

• Tap Next ▶ and ◀ Back, press the ← → arrow keys or Space, or swipe on a phone.
• Fill-in-the-blank cards show the missing word filled in. Multiple choice cards list all the choices with a ✔ on the right one.
• Shuffle the cards mixes the order.
• Show picks which cards to read: All cards, Cards I don't know yet (Box 1), Cards I'm still learning (Boxes 1–2) or Cards I miss most. The last one lists the cards you have got wrong in Quiz, the most missed first (it fills up as you quiz). It works together with Split Deck and the grade filter.
• Hide answers until I tap lets you think first: the first tap shows the answer, the next tap moves on.
• At the end you can Go through again or Try Quiz mode.

Split Deck

Learning a 100-card deck all at once is hard. Split Deck cuts a deck into smaller pieces so you can learn a few cards at a time, then add pieces together as you get comfortable. For example: study the first 10 cards, then the next 10 on their own, then both pieces together (20 cards).

The split works in both the Quiz and Study Mode. Open the Split Deck tab in either one. It is the same panel, so you always practise the same cards you study.

Step 1 — choose how to split

Split starts with a few one-tap choices: Whole deck, 10 at a time, 20 at a time, By topic, and Times tables (only for decks of cards like 6 × 7). The one you are using is highlighted. Tap More options for everything else, which is the Split this deck drop-down:

Step 2 — switch pieces on

• Tap a numbered button (or a topic name) to switch that piece on or off. At least one piece stays on. The number in brackets is how many cards are in it.
• Next piece only moves to the piece after the highest one that is on, by itself.
• ➕ Add next piece keeps what is on and adds the next piece, so your set of cards grows.
• All pieces switches every piece on.

A sentence under the buttons says what is in play, for example “In play: pieces 1–2 of 5 — 4 of 10 cards”.

Mix up the cards

For splits by number or size, 🔀 Mix up the cards (on by default) makes each piece a random selection from the whole deck, so the pieces are not just “the next cards in order”. The mix stays the same each time you come back. Tap Reshuffle for a new mix, or untick the box to use the cards in the order they were added.

See the cards in each piece

Below the buttons, Cards in these pieces lists every card in the pieces that are on, grouped by piece, with its answer and box. It updates as you switch pieces on and off. To look at a piece, switch it on.

Move cards between pieces

• Tick and move: tick one or more cards (or the box next to a piece's name to tick them all), choose where in Move to, and tap Move.
• Drag and drop (computer and tablets with a mouse or pen): drag a card onto a piece button. If the card you drag is ticked, every ticked card goes with it.
• ↩ Undo move puts the last move back (for number and size splits).

Where your split is saved

Your split, the pieces you have switched on, any moved cards and your quiz style are saved to your profile, per deck. They are still there after you sign out and on other devices.

Study timer

The timer is a small chip under the Study / My Cards buttons. Tap the time to choose a length (and to see the reset button), then tap ▶ Start. Pick a length (for example 10 minutes), tap ▶ Start, and it counts down while the app is open. ↺ resets it. When time is up, a message appears with OK and Start again, and says how many cards you answered and how many were right. The timer pauses if you leave the app, and it remembers your chosen length.

Appearance (text size, font, color)

Tap your name at the top (👤 sam ▾) and choose 🎨 Appearance. Tap it again, or tap your name again, to close the panel.

• Text size: Normal, Large, Larger or Largest, to make everything easier to read.
• Font: Standard, Book, Rounded, Easy to read, Handwriting or Typewriter. The font is used everywhere, including the answer box and buttons.
• Color: pick a swatch or use Custom color. Reset to default goes back to the original.

Your choices (text size, font and color) are saved to your profile and follow you to your other devices. Fonts come from your device, so “Handwriting” can look a little different on different phones.

Account (and sign out)

Tap your name at the top (👤 you@school.org ▾) and choose 👤 Account. Appearance and Account are two separate sections. Each has a ✕ Done button, and opening one closes the other.

• It shows who you are signed in as and your school (or "My account" if you study on your own).
• The same menu has 💡 Suggest a feature and 🐞 Report a problem (see below), and, for teachers and school admins, 🏫 Share decks with my school (see Your school's own decks).
• Billing opens your payment page. School students never pay: the school does. Students on their own pay $5 a year after the free 12 months.
• Fair Use Policy explains the limits that keep FlashcardPro fair for everyone.
• Sign out is in the same menu. Use it when you share a device.

Card Management overview

Tap 🗂️ Card Management (My Cards on the screen) at the top to make and change decks. It has three tabs:

The AI helpers sit right next to the things they change. Where to find each one.

Offline: Decks and View work offline, and you can still make a blank deck. The library, adding cards, Topics, merging and the AI helpers need an internet connection.

On the Decks tab the two sections start folded up under their headings to keep the page short. Tap a heading (▸) to open it. Only one is open at a time: opening another folds the first, and tapping an open heading folds it again.

Decks

My decks

Group by: above the list, tick Subject, Grade, or both (subject first, then grade inside it). Leave both empty for a plain A–Z list. Each group starts folded (click its heading to open it; the groups you leave open stay open). Expand all and Collapse all open or close every group. Your choices are remembered on that device. A deck gets its grade from the library deck it came from, or from the grade column on its cards.

Each deck shows how many cards it has and how many are mastered. Under each deck you see 📋 View, 🌍 Suggest and ⋯ More. The ⋯ More menu holds Download, Replace, Reset progress, Make multiple choice, Merge with other decks, Undo and Delete deck. What each does:

• 📋 View opens the deck in View Deck.
• ⬇ Download saves the deck as a CSV spreadsheet, including each card’s box and topic.
• ⬆ Replace uploads a CSV to replace the deck’s cards. Cards whose question matches keep their progress; cards not in the file are removed. It asks you to confirm first.
• ↺ Reset progress moves every card back to Box 1 so you can study the whole deck again from the beginning. The cards themselves do not change. It tells you how many cards will move and asks you to confirm, and it is greyed out when every card is already in Box 1. Use ↩ Undo to put the boxes back.
• ↩ Undo appears after a bulk change (replace, reset progress, make multiple choice, delete cards, topic changes) and puts the deck back the way it was. One step is kept per deck.
• Delete removes the whole deck. This cannot be undone.

Suggest your deck for everyone

Made a deck other students could use? Tap 🌍 Suggest on that deck. A small form opens where you can choose the name everyone will see, the subject, and write a short note for the person who reviews it.

• A copy of the cards (questions, answers, choices and topics) is sent for review. Your progress is not shared, and other students never see your username.
• The reviewer can approve it as an optional deck (it appears in Add a deck from the library → Public Decks for anyone to add), make it a default deck (everyone gets a copy), or say no and tell you why.
• The deck shows its status: waiting for review, approved, or not accepted with the reason. While it is waiting you can Withdraw it. If it was not accepted you can fix the deck and suggest it again.
• Changes you make to your deck afterwards do not change the copy that was sent.
• You can have up to 10 decks waiting for review at once. Suggesting needs an internet connection.

Making and adding decks

Add a ready-made deck from the library (section 1). To make your own, tap ＋ New deck / add cards above the list (see New deck / add cards). 🔗 Merge decks and 🔀 Make multiple choice are buttons there too.

Add a deck from the library

Where: My Cards → Decks → ① Add a deck from the library, or tap 📚 Add a deck from the library under the Active Deck picker on the Study screen.

• 🌍 Public Decks are ready-made decks for everyone. If you are part of a school, a second tab 🏫 School Decks shows the decks your school's teachers and admins shared. Only people at your school can see those.
• Narrow the list with the search box and the Subject, Sub-category and Grade menus (the last two appear when decks have them). A deck with no grade set shows for every grade.
• On the School Decks tab there is also a Teacher menu, and the search box finds teacher names. Tick Group by teacher to see each teacher's decks together (the subject then shows inside each teacher's group), and every school deck shows who shared it.
• Decks are grouped by subject, then by sub-category. Tap a group to open or close it, or use Expand all and Collapse all (Collapse all leaves just the subjects).
• Tap Add on a deck. It is copied into My decks, and a message offers Study it now. If you already have some of its cards they are skipped.
• Decks stay up to date by themselves. When new cards or fixes are added to a deck you have, they arrive in your copy automatically, with your progress kept. The app checks when you open it, when you come back to it, and every 10 minutes, and says “Your library decks were updated with new cards.” There is no Update button to press.

New deck / add cards

Where: My Cards → Decks → ② My decks, the buttons above the list. Tap ＋ New deck / add cards and choose how:

The other two buttons open Merge decks and Make multiple choice right under the list. Tap a button again to close its box. The same two actions are in each deck's ⋯ More menu, with that deck already chosen.

Your school's own decks

A teacher or school admin can share their own decks with the whole school. Open the 👤 menu → 🏫 Share decks with my school (or School decks in the top bar on the website).

1. Give the deck a name, a subject and, if you like, a sub-category and grades.
2. Choose a CSV file (question and answer columns; the same format as importing a CSV) and tap Share this deck.
3. Everyone at your school (students and teachers) sees it under Add a deck from the library → 🏫 School Decks. Nobody at other schools can.

• Change or replace a deck by tapping Change / replace cards and choosing a new file. Everyone who already added it gets the update automatically, with their progress kept.
• Teachers can change or remove only the decks they shared. School admins can manage all of them.
• Remove stops sharing a deck; students who already added it keep their copy.
• A school deck cannot use the name of a public library deck. A school can share up to 100 decks and 30,000 cards.

View Deck

See every card in a deck in one list. It works offline.

• Search looks in questions, answers and topics, so you can check whether a card already exists.
• Filters: by topic, by box, and an order (as added, by topic in book order, or by box).
• The list shows 100 cards at a time; tap Show more for the rest.

Delete cards

• Tap the 🗑 next to a card to delete just that card.
• Or tick several cards (or Select all shown) and tap 🗑 Delete selected.
• It asks you to confirm. Afterwards a message at the bottom of the screen has an Undo button for a few seconds. You can also use ↩ Undo on the deck (in the Decks tab) later.

Adding one card at a time

Add a card

Where: ＋ New deck / add cards → ➕ One card at a time.

1. Choose the Deck. It starts as the deck you have selected in Study, and you can pick another.
2. Optionally type a Topic / chapter, such as “Endocrine System”. More
3. Choose the Question type and type the Question and Answer. Tap Add Card.

Duplicate check

As you type a question, cards already in the deck that look the same appear under it, so you can see whether it already exists.

If you tap Add Card and the same or a similar card is already there, the app stops and warns you first. Choose Add it anyway or Don’t add. Capital letters and punctuation do not count as differences, and “6 + 7” counts as the same as “7 + 6”.

Importing a CSV file

A CSV is a spreadsheet saved as “CSV”. It is the quickest way to add many cards at once. Tap ＋ New deck / add cards → 📄 From a CSV file.

1. Tap Download Template CSV to get an example file, and fill it in.
2. Choose the deck (or type a new deck name), the subject, and optionally a topic for these cards.
3. Choose the file and tap Import & Load to Box 1.

Columns

question,answer,type,choices,topic
What does insulin control?,Blood sugar,text,,Endocrine System
Which gland is the master gland?,Pituitary,choice,Thyroid|Adrenal|Pancreas,Endocrine System
The brain is part of the ___ nervous system.,central,blank,,Nervous System

Topics (chapters)

A topic is like a chapter of a book. A deck called Anatomy could have the topics Endocrine System, Nervous System and Skeletal System. Once cards have topics you can study one topic at a time from Split Deck → By topic.

Giving cards a topic

• When you add a card, type its topic.
• In a CSV, use a topic column (or the topic box when importing).
• When you make cards from a PDF or photos, you can type a topic for the new cards.
• For cards that already exist, use Topics in a Deck (below) or the AI topic suggestions.

Topics in a Deck (Topics tab)

Choose a deck to see its topics, with how many cards are in each.

• ▲ ▼ put the topics in the order you want to study them, like the chapters of a book.
• Change the name and leave the box to rename a topic. Renaming it to a name that already exists joins the two. Clearing the name removes the topic from those cards.
• Give cards a topic: type the topic, then either a word the cards mention (for example “hormone”) or tick Only cards that have no topic yet, and tap Set topic on matching cards.

Topic changes can be undone with ↩ Undo on the deck. You can also move single cards between topics by drag and drop in Split Deck.

AI helpers: where to find them

Three helpers use AI, and each one sits next to the thing it changes:

They are a paid add-on (no free trial): a school or a student on their own adds them from the billing page. If you see “The AI tools are a paid add-on”, tap Add them here, or ask your school admin. You can do up to 10 AI uploads a day. Nothing is saved until you have looked at it and approved it.

Make Flashcards from Your Notes (PDF or photos)

Where: ＋ New deck / add cards → ✨ From my notes.

1. Choose a PDF or one or more photos of your notes (JPG, PNG, GIF or WebP; on a phone you can take a picture or pick one from your photos). Typed pages and handwritten ones both work. You can mix PDFs and photos, up to 10 files and 40 pages at a time (a page is one photo or one page of a PDF). The line under the button shows how many pages you have left this month.
2. Choose the deck to add the cards to. It starts as the deck you have selected in Study; pick any other deck from the list, or choose New deck… and type a name (leave it empty and the AI suggests one) and a subject. Choose about how many cards you want.
3. Tap Read my notes and make cards. The AI reads the pages and writes multiple choice cards with wrong answers.
4. Check the cards. Each card comes with a topic chosen by the AI. It uses the deck's own topics where they fit and suggests new ones (marked “new”) only when needed. Change any card's topic from its drop-down, choose No topic, or choose Other… to type your own. You can also change the deck in Save to deck. Untick any card you do not want and fix any wording, then save. Nothing is saved until you do.

Merge Decks

Where: the 🔗 Merge decks button above My decks, or ⋯ More → Merge with other decks on a deck (that deck is already ticked).

Merging puts the cards of two or more decks into one deck. Every card keeps the box it is in, so you do not lose your progress.

1. Tick the decks you want to combine (at least two).
2. Check the name. It starts as the deck names joined together, and you can type your own. If you type the name of one of the ticked decks, the other decks are added into that deck instead of making a new one.
3. Choose Keep my original decks too (the safe choice) or Remove the original decks after merging.
4. Optional: Make each original deck a topic, so you can study one old deck at a time with Split Deck. Skip repeats leaves out a card when the same question and answer are already there.
5. Tap Merge the decks. A box tells you how many cards you will get and which decks (if any) will be removed. Say OK to go ahead.

Make Existing Cards Multiple Choice

Where: the 🔀 Make multiple choice button above My decks, or ⋯ More → Make multiple choice on a deck (that deck is already chosen).

This turns cards where you type the answer into multiple choice by adding wrong answers. Pick a deck and a method:

• AI writes the wrong answers (best quality; uses one AI reading).
• Free: borrow wrong answers from the other cards in the deck. This works best in a larger deck.

You see the proposed wrong answers first and can edit or untick cards. Each card keeps its box and progress. ↩ Undo on the deck puts it back. About 60 cards are done at a time; run it again for the rest.

Suggest Topics for a Deck

Where: the Topics tab, inside Topics in a Deck, under the topic list. It uses the same deck you picked at the top of that panel.

The AI reads your questions and answers and suggests topics, like the chapters of a book, and which cards go in each. You are in control: nothing is saved until you tap Apply.

1. Choose the deck. Pick Only cards that have no topic yet (the AI reuses the topics you already have) or All cards (sort the whole deck again).
2. Tap Suggest topics and wait a moment.
3. Review the result: rename topics, move them with ▲ ▼ into the order you will study them, and use the drop-down next to any card to put it in a different topic.
4. Tap Apply these topics (or Cancel to change nothing). ↩ Undo on the deck brings the old topics back.

Up to 250 cards are looked at each time. If your deck is bigger, apply these and run it again for the rest.

Working offline

The app keeps a copy of your decks on your device, so you can study without internet. When you are offline a notice at the top says so.

Your answers are saved on the device and are sent to your profile when you are back online (the notice shows how many are waiting). Open the app once with a connection after changes on another device so your device copy is up to date.

Suggest a feature or report a problem

• 💡 Suggest a feature: tap your name (👤) → Suggest a feature. Say what you would like. Everyone can see the list (never who asked), and you can +1 ideas you want too. We build the most wanted ones first, and email you when yours is added.
• 🐞 Report a problem: tap your name → Report a problem. Pick where it happened, say what went wrong, and send. Only the FlashcardPro team sees it. You can see your reports and their status on that page, and we email you when it is fixed.
• You can send a few of each per day. If you cannot sign in, you can still report a problem from the sign-in help: add your name and email so we can write back.